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Our Reviews
Service and communication were excellent. The vehicle was completed in a timely fashion and was washed prior to my picking it up
Efficient, courteous, and respectful Work done with out any delays They are spot on and good
Tom my service manager is great , he’s always willing to go the extra mile.
Came in for my routine general maintenance on my vehicle. Tom Kashuba took good care of me. He provided excellent customer service & went above and beyond for me.
I’ve been to 2 prior dealers who left my vehicle a greasy mess. Today my vehicle was spotless. It’s nice to have found a dealer who respects my vehicle and took care to return it to me in the same condition that it came in. I believe that I have found my dealer. Thank you.
Perfect scheduling, had inspection, oil changed and recall on cameras, very pleasant customer service and top notch
Excellent experience Shawn and the team were super amazing. They found us a car same day, in the budget that we have. The financial team super amazing. They found us the exact match.
I have worked with George Cannon on the purchase of 3 different 4 Runners since 2018. During the end of the COVID crisis, he reached out to me because resale values for my car were high. He looks out for his customers. George is an easy person to talk with and keeps all things open and honest. I have built a good friendship with him over the last few years. I knew I wasn’t being swindled and that I was getting a good deal. When it came time for finance with the purchase of my most recent 4 Runner, I worked with Scott Flick. Scott went over all options in detail with me and gave me his honest opinion on the necessity of the options for my specific purchase and habits. I purchased some of the options that I needed and ignored the ones I did not. I was never pressured to buy all options. The whole experience with my most recent and past purchases have made me feel welcomed, good about buying the vehicles, and that I made the right choice in vehicle. I have never regretted buying them. Mr. James McCollough, the general manager, came over and introduced himself to me because he was thanking me for my continued loyalty to West Herr Toyota and George. Thank you all for an enjoyable buying experience!
My sales rep, Jeff Haas, was excellent. He explained various car features and provided options that suited my needs. I wasnt sure which Toyota model to choose and he guided me thru the choices. He pointed out features that mattered to me.
We took possession of our 2024 RAV4 XLE yesterday. Previous to ordering the car I looked at these reviews and saw the many GREAT reviews mentioning Ari, so that is who I chose to deal with. The reviews were spot-on! He was wonderful to deal with. He answered texts, calls, and emails right away. He called me from his home after hours and even on a Sunday! If you want a pleasant car buying experience, Ari’s your man! Fahad was just fantastic in showing us all the features and buttons and set up the Apple Car Play for us. My Wife and I both felt much better about using the car’s different features.
My sales man George was fantastic, great no hassle experience. Dealer was excellent, I had a few concerns but they were dealt with quickly and professionally and to my total satisfaction!
Ari was great to work with and helped me through the entire process from getting the car I wanted to his dealership to finalizing the purchase of my vehicle. I would for sure recommend him to anyone looking to get a new car because he was so patient, understanding, and knowledgeable.
Tom is fantastic. He is helpful, a good listener and very professional. He took care of the problem in our Rav 4 very well .
Excellent experience! Leased a car , all the staff from Adi , Ari , Scott to Fahad were very knowledgeable and very helpful . We are return customers and will continue to return to West Herr Toyota for future leases and car maintenance visits! Thank you for all the help!
Professional and responsive staff. Frequent updates and communication. I was very pleased with my collision claim handling, and the excellent end result!
Robin who was the service representative was very friendly and helpful in getting my vehicle scheduled and repaired
I’m 100% satisfied with Everyone at West Herr Toyota of Williamsville NY! Josh-Great Sales! Doug-Great Service! Shopping for my truck so quick, and easy! The Sales, and Service Department Staff, are professional, and very polite, and personable! Even the Service Department Manager was excellent! I will buy my next vehicle there, and refer all my Family, and Friends!
Everyone we dealt with on the staff was pleasant, knowledgeable and very helpful. They made you feel that you were very important.
Robin , Toyota car advisor is the best. She is very kind and polite. She is very knowledgeable regarding my car maintenance. West her Toyota is lucky to have her as one of your advisors
Fantastic service department. Friendly quick service every time. I have been going there for years. I will not deal with any other dealership. They the total package no need to go anywhere else. Sales and service is Top Notch Period !!!
fantastic service dept! scheduled me in the same or following day twice after unexpected issues, and got me on my way. thanks!
Adi and Ari Barak were excellent salespeople at West Herr, Williamsville. They made an intimidating process smooth and uncomplicated 🫠 my husband and I greatly appreciated their care and concern. We drove away in our new Camry with smiles and confidence.
Very easy to schedule appointment and the service personnel were terrific. They answered all of my questions thoroughly
They were fantastic attentive to my needs. Thank you so much for all that you guys did. I would recommend them to anyone.
So I have been enjoying, REALLY ENJOYING, my new Taco for the past 75 days. It is the first new vehicle I have ever owned. Everyone knows that the current market has its challenges. But I can honestly say that from first contact up through vehicle delivery every promise made was a promise kept. They were honest, transparent, and very patient. In fact, they accommodated my desired delivery date due to a work scheduling issue - and I knew it would have worked out better for WH if the delivery would have been a day or two earlier. But it was all done cheerfully. Special thanks to JJ - my salesperson - who worked this deal "from across the street" (She is not on the Toyota side). I was exhausted from a rough deadline schedule when the truck arrived. I think she was more excited about the delivery than I was! Her enthusiasm made the day. Hat tip to all at WH.
Welcome to West Herr Toyota of Williamsville
Visit Toyota Williamsville for New 2024 & 2025 Toyotas and Used Car Deals, Service Appointments, Parts Coupons, and So Much More!
Before you start shopping around for a new vehicle in Amherst, Williamsville, Lockport, and North Tonawanda; consider visiting Toyota Williamsville first. With a bulk of our resources available right here on our website, it’s easy to find information on new and used vehicles, inventory selection, features, parts, accessories, services, and more.
As a proud part of the West Herr Auto Group–a top New York car dealer since 1950–Toyota Williamsville is excited to be able to serve you.
Explore new inventory options like the best-selling Toyota Camry midsize sedan, the affordable Toyota Corolla compact sedan, and family-friendly, budget-friendly, and eco-friendly SUV options like the Toyota RAV4 and Highlander. No matter which new car you choose, you’ll enjoy legendary reliability and durability at a great price.
Thanks to new incentives offered by the automaker, you can purchase a Certified Pre-Owned Toyota in Williamsville, and enjoy all of the benefits and peace of mind of a new car, but with the cost-savings of a used car! Shop sedans, hatchbacks, trucks, and SUVs with low mileage and low cost. Or, explore the full range of used cars for sale at our Western New York location to get a great deal on a vehicle.
Toyota Parts, Service, Loan Financing, and Lease Offers in Williamsville
Finding the perfect vehicle for your lifestyle is just one small part of the ownership experience–fortunately, the team at Toyota Williamsville makes each step of the process as fast, simple, and intuitive as possible to help you. Explore your financing options with us to learn more about Toyota lease deals, affordable auto loans for used cars, and flexible financing rates for qualified drivers, students, and business owners.
And, to make sure that your vehicle stays in optimal shape for as long as possible, our service center team offers online scheduling, convenient appointment times, expert advice, and a fast turnaround time for maintenance and basic services like oil changes, tire rotations, battery service, brake repair, transmission inspection, and more! Shop Toyota parts and accessories to customize, upfit, and modernize your vehicle with ease. Make a trip from Amherst, Williamsville, Lockport, or North Tonawanda, and experience the West Herr difference.